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28 August 2020 - current

For further updates on all things Coronavirus related in the Northern Territory, please visit


30 April 2020

Please see the media release on the Northern Territories plan for the Road Map to the New Normal 

Tourism NT Q&A's regarding the Road Map to the New Normal

NT Government page on the Road Map to the New Normal  

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28 April 2020 

NT Government Business Fact Sheet

The Northern Territory Government will begin re-opening some parks from Noon on Friday 1 May.

Territorians will have the opportunity to safely spend this long weekend camping, swimming or walking through our parks and reserves – enjoying the great outdoors and the Territory lifestyle that we all love.

This is the first significant step we are taking to adjust coronavirus-related restrictions in a steady and staged process, to keep people safe.

This decision does not apply to Commonwealth-owned parks, which are a matter for the Federal Government in consultation with traditional owners.

Parks that are in areas designated under the Commonwealth’s Biosecurity Act will start to re-open for people residing in those areas.

Today’s announcement allows NT Parks and Wildlife the time they need to undertake preparations for visitors, such as water testing.

Certain areas of parks that are not able to open because of other environmental and safety factors will remain closed. Many Territorians would be familiar with the need to wait until roads dry out, water levels drop, water quality improves and crocodile surveys can be completed before their favourite places become available for use.

While restrictions are being adjusted, it is expected that Territorians will continue to adhere to the current hygiene and physical distancing rules to ensure everyone can stay safe. This includes regular hand washing, covering a sneeze or cough with your elbow or a tissue, and maintaining 1.5m distance from people other than those from the same household. 

Caps on numbers may be applied and park rangers and police will be monitoring parks to ensure people stay safe, maintain social distancing, and are respectful of others. If you visit a park this long weekend and don’t follow social distancing rules, you can expect that park rangers will be reporting your behaviour to the police.

We can take this action because we have made the Northern Territory the safest place in Australia – and we intend to keep it that way.

The NT has gone three weeks without a new positive case of COVID-19, and all but five cases are now fully recovered.

In the coming weeks, the Territory will gradually transition to a “new normal” – where Territorians can get back to business, back to work, and back to enjoying the Territory lifestyle, while also staying safe from coronavirus.

Further announcements on the transition plan will be made by the end of this week. 

This transition has three parts:

  1. Controlling the borders: to keep the Territory safe and to stop coronavirus from spreading, our borders will stay secured.
  2. Rapid response: a “test, trace and trap” plan to contain any future outbreak, minimising the risk to the community.
  3. The new normal: Territorians enjoying their lives while also adhering to social distancing, cleaning and hygiene protocols.

While the gradual adjustment of restrictions is great news for all of us, it also increases the responsibility on all of us. We all have to do the right thing to keep ourselves safe and keep others safe, so we don’t have to go back to tougher restrictions.

There is no vaccine for coronavirus, which means we are safe in the Territory right now, but not immune.

This gradual transition will be closely monitored to ensure it is being done safely. Police will continue to have the powers they need to enforce rules on gatherings and quarantine compliance.

The Government will keep doing whatever it takes to keep Territorians safe.

For more information visit:                  


9 April 2020 

Worker and Wellbeing Support for VISA Holders and International Students 

Business Relief for Payroll, Power, Rent and Rates 

If you missed this weeks health and tourism update, the recording is now available to watch online. If you have any feedback or suggestions on the live Q&A's, please take a minute to complete this quick survey.If you missed this weeks health and tourism update, the recording is now available to watch online. If you have any feedback or suggestions on the live Q&A's, please take a minute to complete this quick survey.

This session covered an update from the Hon. Lauren Moss and a discussion of Northern Territory health protocols and mental health awareness.

Hon. Lauren Moss – Minister of Tourism, Sport and Culture
Cecelia Gore – Senior Director Mental Health, Alcohol and Other Drugs Branch
Joshua Heath – A/Manager Environmental Health | Public Health Unit | Top End Health Service


3 April 2020

Fact Sheet for Business - DTBI 3 Apr 2020

Trade and Export Support Fact Sheet - DTBI - 3 Apr 2020

Cyber Security ALERT Update #1- DCIS - 3 Apr 2020


27 March 2020

Update on Territory Parks and Reserves


26 March 2020

Fact Sheet for Business - DTBI 25 Mar 2020


25 March 2020


Today the Northern Territory Government has released a new Tourism Business Support program for event organisers, suppliers and tourism operators offering business continuity and financial advice.

KPMG will present three workshops for event organisers, suppliers and tourism operators in Darwin on Monday 30 March 2020 and in Alice Springs on Wednesday 1 April 2020. A maximum of 50 attendees will be able to attend each workshop in person with additional spots available via video link. Registration is limited to one representative per organisation and can be made via the links below.

A limited number of individual business appointments for event organisers, suppliers and tourism operators are available with KPMG representatives following each workshop presentation.

The workshops and appointments will work through a number of items including:

  • COVID-19: Managing the impact on your business
  • Business plan strategies
  • Managing cash flow
  • Risks and responsibilities
  • Communication with stakeholders
  • Accessing Government support

KPMG representatives will also be available to provide financial advice and planning to tourism operators from 24 March 2020 up to the end of July 2020 with one hour preparation and one hour consultation per business.

During the one hour consultations businesses will be able to work through the below which can be expanded dependant on individual business circumstances:

  • Current financial position
  • Working through pressure points noted from financial information provided
  • Fixed and variable cost review and opportunities for adjustment
  • Operations strategy options and reviewing alternatives including revenue streams, operational models, utilisation of staff and/or plant; and
  • Cash flow and strategies for creating additional cash flow over next 12 months.

Expressions of Interest for the KPMG business support consultations can be submitted here.


In addition to the Tourism Resilience Plan and Jobs Rescue and Recovery package, the Territory Government has announced a $50 million Small Business Survival Fund.

The Fund will deliver grants to help local businesses stay alive and survive the unprecedented economic impacts of the coronavirus outbreak. Hospitality, restaurants, tourism and entertainment businesses will be prioritised to ensure they are able to rebound and rebuild when this crisis ends.

The Fund will be administered by the Department of Business, Trade and Innovation, which will receive recommendations of support from members of a Skilled Advisory Board. The Board will be chaired by respected Territory business leader Dick Guit. He will be supported by tourism leader Michael Bridge, Chamber of Commerce President Karen Sheldon and Hospitality NT President Paul Palmer.

The grant program will be open for applications from Friday 27 March 2020.


The Northern Territory Government is focused on marketing opportunities which remain realistic and viable.

With NT border restrictions coming in to place from Tuesday 24 March to protect the health and wellbeing of Territorians, Tourism NT is suspending all domestic and international marketing campaigns that have not yet been launched into market and will focus on planning an immediate return to market as soon as it is responsible to do so.

Tourism NT will keep a presence in market through social media posts to keep the Territory top of mind, continue a high level of engagement and ensure spirits are high for when conditions improve.



17 March 2020

Update from Tourism NT

The situation around coronavirus (COVID-19) is rapidly evolving and this information is correct as at 9am, 17 March 2020.

For up-to-date information, go to


Domestic Travel
• There are no restrictions on domestic travel within Australia.

International Travel
• All Australians must reconsider the need for overseas travel.
• All international arrivals into Australia must self-isolate for 14 days and this includes Australian residents.


What should I tell staff?
• Brief all employees on relevant information and procedures.
• Any staff who have travelled internationally or have been in close contact with a confirmed case of COVID-19 must remain isolated at home.
• More broadly, any staff that are feeling sick should not attend work.
• Workers must advise their employer if they develop symptoms during the isolation period, particularly if they have been in the workplace.

What do I do if a guest or visitor develops symptoms at my business?
• You should ask the guest or visitor to self-isolate and call the COVID-19 hotline - 1800 008 002.
• If they are required to undertake a COVID-19 test, this will be handled by the public health unit via the Northern Territory’s pandemic clinic, health clinic or hospital.
• People who meet the criteria for testing must call ahead on 8922 8044 where they will talk to a skilled clinician to determine if they should attend the pandemic clinic for testing.
• Guests or visitors must remain isolated either at home or in their accommodation venue until public health authorities inform them it is safe to return to usual activities.

Am I able to refuse guests/customers if they appear to be sick?
• You have the right to ask visitors, guests and customers to provide information in advance as to whether they have flu-like symptoms, have been in contact with a confirmed case of COVID-19 or have travelled internationally in the last 14 days.

How should tourism operators manage cancellations?
• Check your current cancellation policy
• Ensure you’re clear about your refund strategy
• Provide advice for new bookings
• Ask guests/customers to check their insurance policy

For more advice for your business, go to


What Australian Government support is available for businesses?
• The Australian Government has announced an economic response totalling $17.6 billion. This includes the Boosting Cash Flow for Employers measure, providing up to $25,000 back to business, with a minimum payment of $2,000 for eligible businesses.
• Find out more here.

What NT Government support is available for business?
• The Chief Minister has advised a second stimulus package will be announced this week.
• The Northern Territory Government has a range of programs that support local businesses, including those impacted by COVID-19. The Department of Trade, Business and Innovation’s Small Business Champions team are on the ground to meet with businesses and provide support as required. Contact the Small Business Champions team on 1800 193 111.
• The Business Enterprise Centre NT assists businesses in developing sound business strategies to meet their business needs. Practical business advice is provided for free and covers business planning, strategic market development, technology adoption and enhancement, financial management practices, human resource management and business health diagnostics. Contact the Business Enterprise Centre on 1800 229 500.

What tourism support is available for NT businesses?
• Partnering with the Department of Trade, Business and Innovation and the Business Enterprise Centre NT, Tourism NT has developed an intensive business support program for those tourism businesses that are suffering financial hardship due to immediate booking cancellations. This intensive business support program will be provided to relevant tourism businesses through pre-qualified consultants skilled in delivering this type of business support. Find out more here
• To learn more about the Northern Territory Immediate Tourism Resilience Plan please visit here.
• Contact us:
o Top End – Mark Crummy & Eliza Nolan
o Central Australia – Stuart Ord & Nicholas Ruch

For more information on support offered to businesses, go to


Effective Monday 16 March 2020 the Australian Government has advised against all organised, non-essential gatherings above 500 people in an effort to contain and manage the spread of the virus.

There is a dedicated COVID-19 hotline for mass gatherings in the NT – 1800 518 055.

For more information on mass gatherings, go to


There is a dedicated COVID-19 hotline number for the NT - 1800 008 002.
There is a dedicated COVID-19 hotline for mass gatherings in the NT – 1800 518 055.
If you are in Darwin and need to arrange testing, please call the Public Health Unit on 8922 8044.

For the latest updates, go to


29 February 2020

Update from Tourism Australia

The Novel Coronavirus (COVID-19) continues to spread in a growing number of countries across several continents. We are continuing to monitor the situation very closely, following the health advice provided by the World Health Organisation (WHO) and Australia’s Department of Health. Overnight, ITB has been cancelled.

No pandemic declared at this stage
Over the last few days there has been a lot of speculation about whether the current coronavirus outbreak will be declared a pandemic, and the implications such a move might have for Australia and, specifically, for our industry. At this stage, a pandemic has not been declared. However, the Australian Government is of course heightening its level of preparedness for such an occurrence.

Emergency Response Plan for Coronavirus activated
On Thursday (27 February 2020), the Prime Minister announced the activation of the ‘Australian Health Sector Emergency Response Plan for Novel Coronavirus (COVID-19)’. The Australian Government also announced it would extend for a further week (to 7 March 2020) the entry restrictions on foreign nationals who have recently been in mainland China. As at 29 February 2020, a total of 84,117 cases of COVID-19 have been reported globally, including 2,872 deaths. The majority of cases have been reported from mainland China (78,824), with 5,923 cases reported from 55 countries and regions outside of mainland China.

Travel Advice for Australians
Due to a heightened risk of sustained local transmission, DFAT has also raised the level of travel advice for parts of Italy as well as Mongolia and Iran. For up-to-date travel advice, visit the DFAT Smart Traveller website.

Travel Restrictions into Australia
Further travel restrictions into Australia are not being recommended at this stage. To find out more information, refer to the statement issued by the Australian Health Protection Principal Committee on 27th February.

Quarantine requirements remain in force
Strict quarantine requirements continue to apply to any travellers (including returning students) who have been in mainland China or been in close contact with someone who is a confirmed case of COVID-19. That is, self-quarantine for 14 days from the date of departure from mainland China or from the date of last contact with a confirmed case.

ITB Berlin Cancelled
Tourism Australia has been advised ITB Berlin 2020 has been cancelled. The organisers Messe Berlin have made the decision due to the increasing spread of the novel coronavirus (COVID-19 ) following advice from Germany’s Federal Ministry of Health and Federal Ministry of Economics. Further information can be found on the ITB Berlin website here. The current travel advice for Germany is ‘exercise normal safety precautions’ (current at 0600 29 February AEDT). Further details regarding stand partner participation fees will be communicated as soon as possible.

Other travel events
More broadly, we carry out full risk assessments for all our own events as well as those that we routinely attend overseas. Additionally, we seek guidance from relevant health authorities and travel advisories. If any country or event is not deemed safe for attendees, we will not attend. We will continue to monitor other events daily but no other cancellations are planned at this stage.

Updates to follow
Obviously, this is an unpredictable and fast-moving issue. We will continue to take our lead from the World Health Organisation and Australia’s Department of Health, and keep you informed as new information comes to hand, or advice is updated.

Please find attached some FAQs on the coronavirus, and you can find specific travel industry factsheet from the Department of Health here.


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